PRICING
Four plans. Annual contracts. Talk to us.
Toby is invitation-only. Every customer is onboarded personally, workspace provisioned, handbook indexed, team trained, before day one. Annual billing via PDF invoice; ACH, wire, or check accepted.
PLAN
Startup
For 1-2 person People functions standing up their first real Employee Relations process.
$124/mo
$1,484 / YEAR, BILLED ANNUALLY
$149/mo monthly · save $300/yr
Up to 50 employees
- ※Unlimited Cases (investigations, PIPs, complaints, accommodations)
- ※Counsel + Ledger access (all 7 chat modes)
- ※Workflow drafts with legal review (10 / month)
- ※Vault: 100 documents
- ※Tamper-evident audit ledger + CSV/JSON export
- ※Regulatory updates feed for your jurisdiction
- ※Slack + Google Workspace + BambooHR connectors
- ※Email support · 2 business days
PLAN
Starter
For HR teams just operationalizing, first Employee Relations playbook in place.
$248/mo
$2,978 / YEAR, BILLED ANNUALLY
$299/mo monthly · save $612/yr
Up to 200 employees
- ※Everything in Startup
- ※Unlimited workflow drafts with legal review
- ※Vault: 500 documents
- ※All 11 integrations (Slack, Teams, Google, BambooHR, Rippling, Workday, Gusto, Greenhouse, Lever, Ashby, DocuSign)
- ※Pattern detection watch list (cross-case)
- ※Email support · next business day
MOST FREQUENT
PLAN
Team
For HR teams running Employee Relations at scale.
$746/mo
$8,954 / YEAR, BILLED ANNUALLY
$899/mo monthly · save $1836/yr
Up to 1,000 employees
- ※Everything in Starter
- ※Vault: unlimited documents
- ※SAML / SSO (Okta, Azure AD, Google Workspace)
- ※Custom Workflow templates for your firm
- ※Audit-log retention extension on request
- ※Priority support · 4-hour response
- ※Onboarding services included
PLAN
Enterprise
For larger HR organizations with regulated data or audit obligations.
Custom
ANNUAL CONTRACT · COMMITTED SEATS
1,000+ employees
- ※Everything in Team
- ※SCIM directory sync
- ※BYOK encryption with your KMS
- ※AWS Bedrock private inference (HIPAA BAA available)
- ※Custom MSA · DPA · BAA
- ※EU data residency option
- ※Dedicated success manager · 1-hour SLA
- ※Quarterly DR drills + SOC 2 evidence portal
※ WHAT THIS REPLACES
Toby costs less than the tools and outside counsel it makes redundant.
Market prices below are typical mid-market quotes for tools that overlap with Toby's scope. Your numbers will vary; the directionality won't.
Startup
$149/mo
Replaces
- HR Acuity (Employee Relations cases)$1,500-3,000/mo
- Outside counsel for routine drafts$2,000+/mo
- Manual investigation tracking (spreadsheets + Word)20 HR hours/mo
Combined market$3,500+/mo
Starter
$299/mo
Replaces
- HR Acuity + investigation tools$2,500-5,000/mo
- Outside counsel on retainer (routine)$3,000+/mo
- Regulatory monitoring service$500/mo
Combined market$6,000+/mo
Team
$899/mo
Replaces
- Full Employee Relations stack (HR Acuity Enterprise + Lighthouse + i-Sight)$5,000-8,000/mo
- Outside counsel retainer + project work$5,000+/mo
- AI writing/research add-ons$500-1,000/mo
Combined market$10,500+/mo
Market estimates based on public pricing and procurement reports for HR Acuity, Case IQ, NAVEX EthicsPoint, Lighthouse, and typical employment-counsel retainer rates as of 2026. Enterprise quoting on request.
※ FULL COMPARISON
Every line, side by side.
FeatureStartupStarterTeamEnterprise
※ Workspace limits
EmployeesUp to 50Up to 200Up to 1,0001,000+
CasesUnlimitedUnlimitedUnlimitedUnlimited
Vault documents100500UnlimitedUnlimited
Workflow drafts / month10UnlimitedUnlimitedUnlimited
Connector count3 (Slack, Google, BambooHR)All 11All 11All 11 + custom
Regulatory updates feed●●●●
Pattern detection watch list○●●●
※ Security & compliance
AES-256 encryption●●●●
Tamper-evident audit ledger (SHA-256 chain)●●●●
Three-layer tenant isolation (ALS + WHERE + RLS)●●●●
PII auto-redaction●●●●
Passwordless + Passkey MFA●●●●
RBAC (7 roles)●●●●
SOC 2 Type IIInheritedInheritedInherited + roadmap sharedDirect attestation when available
SAML / SSO○○●●
SCIM directory sync○○○●
BAA / HIPAA○○○Via AWS Bedrock
BYOK encryption○○○●
EU data residency○○○●
※ Support
Email support●●●●
Priority response2 business daysNext business day4 hours1 hour
Onboarding servicesSelf-guidedSelf-guidedIncludedHands-on
Dedicated success manager○○○●
※ FREQUENTLY ASKED
Questions, answered.
Q.01Why isn't there a self-serve signup?
Toby is invitation-only. We onboard every customer personally, workspace provisioned, handbook indexed, team trained, so the product is useful on day one. The first call also lets us confirm Toby is the right fit before you sign anything.
Q.02How is pricing structured?
Per workspace, billed annually. We don't price per seat for HR users, your entire HR team uses the same workspace. Employee headcount determines plan tier. Annual invoicing via PDF; we accept ACH, wire, or check.
Q.03Can I bring my own model or use private inference?
Enterprise customers run on single-tenant private inference via AWS Bedrock with BYOK encryption. Your prompts and documents never train shared models on any plan, Anthropic's standard agreement excludes training, and a Zero Data Retention addendum is available on request.
Q.04What happens to my data if we cancel?
You retain full export rights for 90 days after cancellation. We delete all customer data 90 days after termination, subject to legal-hold requirements. Audit logs retained for 7 years per regulatory requirements.
Q.05Do you offer non-profit or pilot pricing?
Yes, registered 501(c)(3) non-profits receive 50% off Team plan. We also offer founding-customer pricing for our first six paid workspaces: locked rate for three years in exchange for reference rights.
Q.06What does onboarding look like?
We personally set up your workspace, upload your handbook, configure your HRIS connector, and train your team. A direct Slack Connect channel for the first 90 days. Most customers are running in production within a week of contract signing.
Book a demo to begin.
30-minute call. We confirm fit, walk through the product, and (if it's a match) start provisioning your workspace the same week.